RETURNS & SHIPPING/DELIVERY

RETURNS:

Returns Accepted (Exceptions may Apply)

All returned items must be in original condition, in there original packaging.

Please contact within: 7 days of delivery.

Please ship items back within: 14 days of delivery.

Cancellations can be requested before the item is shipped.

Customers are responsible for return shipping.

Exchanges are not available.

Please contact us if you are having any problems with your order.

*Customer Satisfaction: It’s very important to us that you are happy with your purchase. We love every piece we create and it brings us joy to know that you love your piece just as much as we do.

There is nothing we want more than a happy customer and customer service is our first priority.

If you're not 100% satisfied with your purchase, please contact us. We will gladly work with you to reach a solution.

SHIPPING & DELIVERY

Shipping for all continental U.S. and Costa Rica orders is on us. Our thanks to you for choosing Tambor Organics and Design.

We use several different shipping services. If you're having trouble with shipping or delivery, please contact us. Some services offer package tracking, some services do not. We always try to ship with tracking, especially when the order is shipping internationally. However, not all cases will have this option.

If your package is missing, delayed, or not delivered, please contact us as soon as possible.